About Us
Our Mission
MBIT Group provides a range of IT Support Services to help businesses increase their profit potential by working more efficiently, effectively and securely, but we do more than just setup and fix computer networks.
We partner with our business clients to provide IT Solutions that can help increase profitability while reducing risks.
We focus on delivering practical solutions to ensure each client’s operations run smoothly, day-in and day-out.
we take proactive approach to manage our client’s technology, so they can focus on what really matters: operating and growing with fewer frustrations and greater peace of mind. When you partner with MBIT Group, You can rest easy knowing that our dedicated team is prepared to effectively meet your technology needs.
🎤 Thanksgiving Eve Project Complete, Hanover Little League! ⚾️
Today our team installed two full announcer systems across both fields — giving Hanover Little League the power to run games, events, and announcements like the pros.
Each field now features:
🔊 Independently controlled speaker zones
🎚️ Audio mixers for full sound control
🎤 Wireless microphone systems
📱 Bluetooth connectivity for music + announcements
💪 Crown amplifiers powering JBL speakers for crystal-clear, reliable audio
Always proud to support our local community and help elevate the game-day experience!
#mbitgroup #hanoverpa #littleleague #audiosystems #CommunityDriven #JBL #crownaudio #localbusiness ... See MoreSee Less
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Check us out See Me Rolling ! ... See MoreSee Less
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Now Hiring, Apply Today! 🖥️ Help Desk Support Technician
Location: York, PA
Company: MBIT Group, LLC
Employment Type: Full-Time
About Us:
MBIT Group, LLC is a fast-growing Managed IT Service Provider (MSP) based in York, Pennsylvania. We deliver cutting-edge technology solutions for businesses across construction, manufacturing, medical, distribution, and professional service industries. Our mission is simple — provide same-day, reliable IT support that keeps our clients running smoothly.
Position Overview:
We’re looking for a skilled and customer-focused Help Desk Support Technician to join our growing team. In this role, you’ll be the first line of defense for client issues — providing remote and on-site technical support, troubleshooting, and ensuring client satisfaction.
Key Responsibilities:
Provide Level 1 and Level 2 technical support via phone, email, and remote tools.
Troubleshoot and resolve issues related to Windows, Office 365, printers, networks, VoIP phones, and business applications.
Escalate complex issues to senior technicians or engineers when needed.
Document all service tickets, resolutions, and communications within our PSA/RMM system.
Monitor client systems and respond to alerts proactively.
Assist with onboarding new clients and deploying new devices or software.
Maintain strong communication and professionalism with clients at all times.
Qualifications:
1–3 years of IT help desk or technical support experience (MSP experience preferred).
Strong understanding of Windows desktop and server environments.
Familiarity with Office 365 administration, Active Directory, and basic networking (DNS, DHCP, VPN, firewalls).
Excellent problem-solving and communication skills.
Ability to multitask and prioritize tickets in a fast-paced environment.
Valid driver’s license and reliable transportation (some on-site work required).
Preferred Skills:
Experience with RMM tools (e.g., Datto, Kaseya, N-able).
Knowledge of VoIP systems, is a plus.
CompTIA A+, Network+, or Microsoft certifications are a bonus.
Benefits:
Competitive pay based on experience
Company vehicle or mileage reimbursement for field visits
Paid time off and holidays
Ongoing training and certification support
Growth opportunities within a rapidly expanding MSP
How to Apply:
Send your resume and a brief introduction to Team@mbitgroup.com
with the subject line “Help Desk Support Technician – [Your Name].” ... See MoreSee Less
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🎉 Congratulations to Ryan Hayman and the entire Hayman Creative Studio team on celebrating 75 years in business!
A family legacy built on creativity, passion, and dedication is truly something to be proud of. At MBIT Group, we are honored to support Hayman Creative Studio with their technology needs and value the meaningful relationship our companies share.
Here’s to 75 years of success — and many more to come! 👏
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🚨 Welcome to the Team, Matt! 🚨
We’re excited to officially welcome the second Matt to MBIT Group! 🎉
Matt joins us as our Data Cabling Technician, bringing hands-on expertise in structured cabling and network infrastructure that will help us keep our clients connected and moving forward.
From fiber runs to copper terminations, Matt is ready to roll up his sleeves and deliver the high-quality work our customers have come to expect. We’re thrilled to have him on board as MBIT Group continues to grow!
Drop a comment below to give Matt a warm welcome 👏
#MBITGroup #TeamGrowth #WelcomeMatt #DataCabling #YorkPA ... See MoreSee Less
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